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Tipping Grocery Deliverers During Pandemic

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Not tipping is never excusable, it’s usually despicable, but it is especially shameful today, when you sit comfortably at home and get your groceries delivered to you by people who literally risk their lives doing this job.

Instacart personal shoppers and employees from other grocery delivery services are beginning to complain that people trick them by promising big tip and then adjust it to $0 after the delivery. These types of actions reduce wages and outright mock people who are heroic these days together with nurses and grocery stores’ employees. Taking away the promised tip speaks volumes about those who do it and put a serious dent in the day of those who we should take care of now.

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Grocery delivery is not a gold mine, wages are meager, workers expose themselves to the risk of coronavirus all the time, and then risk exposing their families at home. These essential people don’t consider themselves heroes, but they should be treated like ones. Instead they often get demoralizes by promised great tip and then all of it taken away.

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Apps like Instacart allow for optional tips, which can be modified for up to 3 days after the delivery. Grocery delivery is compensated 50% by small salaries and 50% by tips. If you don’t tip, you take way that possibility of 50%.

While Instacart is booming and hiring more personal shoppers to take care of us all, the workers are not always booming. Overall tipping has increased during the corona quarantine, so there is some hope for our decency. The company removed the “none” tip tab, so now you will have to actually type $0 and hopefully feel all types of guilt if you do that. The company has recently sent an email to its customers inviting to tip their shoppers. Unfortunately there still are people who will not feel that their delivery guys deserve tips.

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Most people feel that tip is not optional these days, but mandatory and act accordingly. If you can’t do that, get your butt off the couch and get your groceries yourself.

Many personal shoppers choose not to work during slow time and instead wait for peak times, when Instacart pays them a few dollars more. This reduces our options, so essentially we are biting the hand that feeds us because that hand can’t trust out tips.

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There is no need to take away the tip if your shopper can’t deliver toilet paper, because nobody would these days. It’s also not your shopper’s fault that there are no soap and eggs, and hand sanitizer, and pasta, and canned tuna.

Let’s talk about how much you should tip. In normal times you should go with your heart and your wallet depth, but somewhere around 20%. Now, when you know that those people risk their lives, give them double, 40% if you can. Granted, not everybody can afford it, but many of us can.

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The same rules apply for restaurant food delivery by Door Dash and Uber Eats. Tip generously your waiters and cooks who make and deliver your take out order – without dine-in customers they don’t get any tips coming and still have to split everything they get.

Most grocery stores don’t have tip policies and tips are not expected, but today you can slip a few bills to your cashier and make them feel better.

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It’s not a time to stand on one side or another when it comes to tipping argument. Yes, it’s not fair to anybody to have this system when so many service industry workers depend on optional tips, but we can solve this later. Let’s take of each other now and we shall overcome this!

Instacart Facts and Savings Explained

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As corona virus and resulting COVID-19 disease are holding us captive at our homes in hopes to reduce the number of cases, grocery shopping became one of the biggest concerns and more important than ever before. Many of us want to limit trips to grocery stores or eliminate them altogether, but staying home with kids requires more food than during normal situations.

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This is why grocery delivery services are busier than ever and can’t keep up with the demand. Instacart is one of such services, probably the biggest, and it’s seeing unprecedented downloads of the app and delivery requests. Let’s take a look at what it is and how it works:

Instacart will shop for you and deliver groceries from local grocery stores, pet stores, and pharmacies. All orders are made online on Instacart website and can be delivered within an hour of specified time slot. Instacart employs their own personal shoppers, who are the ones doing the shopping and delivery.

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Instacart doesn’t have their own fresh produce, but sends shoppers to local stores to shop for you. Instacart doesn’t provide its employees with vehicles, they use their own cars. This is kind of like Uber, but for groceries.

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Instacart is available in most metropolitan areas. In fact, it’s the most popular service and covers most of the United States. You can enter your zip code online and verify that your area is eligible for grocery delivery.

When you enter your zip code, you will see all available stores in your area that Instacart will deliver groceries and other items from. You can get stuff from regular grocery stores, wine stores, specialty stores, gourmet shops, and pharmacies. If you have a Costco nearby, Instacart will deliver from there even if you are not a Costco member. The only place you won’t be able to get groceries from is Trader Joe’s. There is a rumor that companies had a falling out and there is no deal now.

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Let’s talk a bit about money:

You can get free of charge delivery for the first time after downloading the app.
There is no mandatory membership for Instcart.
Instacart Express is an optional membership for $99 per year or $9.99 per month. This will give you free deliveries on $35+ orders, unlimited.
Regular deliveries are $5.99 with $35+ orders.
Some grocery stores charge extra on groceries when shopping with Instacart.
In-store sales and promotions are not always available through Instacart.
Yes, you might have to pay a little extra when shopping with Instacart.
You can still use coupons if your grocery store allows.
Tips are highly encouraged. The suggested amount is $5 or 20% of your total order. This is especially important now, when you know that your personal shopper is going to places where nobody wants to go due to obvious risks of catching a deadly virus.

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With an ongoing pandemic and quarantine, grocery shopping is often frantic. Your personal shoppers from Instacart are shopping at the same places as everybody else and will experience the same shortages of products as everybody else. You will see on the website if something is not available, but it can also happen that unavailability will become apparent only at the store, so expect to not receive everything you’ve ordered. Be patient, be nice, and be grateful for what you can get from people who will shop for you, so that you don’t have to.

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Unlike during normal times, Instacart now offers no-contact delivery, which means that your groceries will be left by the door instead of normal signature needed way.

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Instacart website and customer service is experiencing high volume of calls and inquiries and that is understandable, so give them time and read FAQs to find answers.

The company is offering its employees infected with COVID-19 up to 2 weeks of paid sick leave. The same goes for quarantined employees at several cities and states.

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What are some pros of ordering through Instacart?

Convenience and safety by avoiding shopping yourself during this dangerous time
Wide selection, almost like shopping on your own
Many choices of stores you can order from
Shopping from Costco without membership through Instacart
Ability to communicate with personal shoppers and select substitutes easily

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What are some cons?

You can’t pick and select all your produce yourself
Prices can be higher than in stores, different grocery retailers mark up prices differently
Delivery fee and tips
Fewer opportunities to use coupons and rewards