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What does BennVerified do?

The company is located in NYC and specializes in providing access to public data to people affordably and easily. What was once available for big corporations and people with significant funds only, thanks to BeenVerified, today is accessible to all. The company was founded in 2007 and since then saw steady growth every year.

Why should you choose BeenVerified?

If you are reading about this company, you are probably in a need of sensitive information about somebody or even yourself. If that’s the case, BeenVerified is hard to match when it comes to background checks. Currently there are over 100,000 subscribers and they all have stories to tell, of which many are available on testimonials page.

Is it easy to use the site?

This is one of the reasons why so many people choose BeenVerified. Looking for information shouldn’t be difficult and yet so many companies don’t offer an easy way. Both government and private organizations keep some records, but searching through them is one tough job. Access to public records can be limited even after the passage of the Freedom of Information Act. In the past checking of the background or looking for information required visits to multiple websites and sometimes even a trip to a courthouse and other government facilities.

With BeenVerified the research is very easy and involves just one online stop to get all background information.

How expensive is BeenVerified?

BeenVerified is regarded as one of the most affordable such service with plans starting at just $10 per month. There are free apps for smart phones and devices in addition to other very affordable ways to engage in background checking. If you are not interested in monthly subscription, there are always special one-time prices and deals.

Monthly BeenVerified membership often costs less than a single check from competitors. With monthly membership you get unlimited number of background checks. Some people wonder why you would need a monthly subscription when most just want to find information about one particular person. But think about this – if you are single and dating, if you are starting a new job or relocating, you will be meeting a ton of new people and BeenVerified service might be a life saver.

How fast is the service?

The speed depends on your needs. There are searches that can be done literally in seconds and minutes. BeenVerified software program accesses public records that are online and offline. If the information you are looking for is available only at courthouses, BeenVerified provides in-person researchers to access that information. Those searches will take longer and depend on many variables, but the time frame is still going to be a lot shorter than if you would do it yourself.

How can BeenVerified customer service help?

Customer Service has one mission and one mission only – make first time and repeat customers comfortable and answer all their questions. While background checking is routine for the company, it is often not so to customers, so naturally, questions arise frequently.

You can reach live service representatives 8am – 9 pm Monday-Friday and 12 pm – 8 pm Saturdays and Sundays. Call 1-888-579-5910 with all your questions and concerns.

What does the service include?

Monthly members get access to dozens of reports each month and those include:

Names
Relatives and associates
Property reports
Addresses
Phone numbers
Criminal record
Convictions

Pay-per-report customers can always access their report and buy extra ones. Premium services are available for extra payments.

How can you get a refund?

If the service received is not up to your satisfaction, you can always call Customer Service and request a refund. Every case is different, but our priority is to address all concerns. Email address and member ID are appreciated for a speedy service and case resolution.

Once your refund is granted it might take up to 10 days to see it in your bank account. If your bank posts a chargeback, BeenVerified has a right to suspend your account and open a case to investigate, during which time you won’t be able to get a refund.

Do memberships renew automatically?

Yes, once your membership is up, the service will be renewed automatically unless cancelled. After it gets cancelled, the membership will be active until the end of the term, but won’t be automatically renewed.

What payment types are accepted by BeenVerified?

Visa
MasterCard
Discover
American Express
PayPal
Apple Pay
Google Pay

How can you view past purchased reports?

Simply go to your account and then Dashboard to access all your purchased reports. If your subscription is inactive, there will be an option to reactivate it and view the reports.

Do customers get charged if their reports don’t have criminal record?

Yes, every time the report is run customers are charged regardless of the results. It does cost to confirm that the subject really doesn’t have a criminal record.

How will BeenVerified charge appear on the bank statement or credit card bill?

Most likely you will see a charge from BeenVerified or BVD, and 1-855-904-6471 phone number.

Where can you see your invoice?

Your payment history can be viewed right from your account’s My Account page. There you will see all your payments, payment methods, what you paid for, amounts, and dates.

How can you cancel your service?

If you are ready to cancel, just call Customer Service with your ID number. You can also email them at support@beenverified.com or fill out Contact Us form with the stated desire to cancel.